Privacy Policy

Your privacy is important to Pixelmatters, Unipessoal, Lda., a Portuguese corporation located at Avenida dos Aliados, nº 168, 4º Andar, 4000-064, Porto, Portugal, with the VAT number PT 510 928 579 (“Pixelmatters”, “we” or “us”). When we refer to “personal information” or “personal data” in this Privacy Policy, we mean information that identifies or which could reasonably be used to identify an individual.

In this Privacy Policy, we provide information about how we collect, use and transfer personal information about any user or visitor (“you”) of our websites, mobile applications and online services (“Online Services”) where these services directly link to this Privacy Policy. This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

What personal information do we collect?

We collect various types of personal information to provide you with the Online Services, as follows:

• Contact and Request Information: We collect personal information that allows us to be in contact with you (such as name, email address, phone number and address) and other personal information that you voluntarily provide to us when you contact us with a question, comment or request in relation to our products and services.
• Website Information: When you access our websites, we automatically collect your computer’s internet protocol (IP) address and other technical information about your computer and website usage, namely, your browser type and version, internet service provider, time zone setting, referring/exit pages, operating system, date/time stamps and/or clickstream data. We also use cookies and similar tracking technologies on our Online Services;
• Public Information about You: If you have identified yourself to us as a user of our Online Services and expressed interest in our products or services, we may collect personal information about you from publicly available sources, namely, your company, contact information, preferences and demographic information. These publicly available sources include public profiles on company websites and professional networking. We may also provide public bulletin boards or forums on our Online Services. Please note that any personal information you post via these bulletin boards or forums may be accessible to the public.

How do we use your personal information?

We use your personal information to provide and optimize our products and services. In particular, we use:

• Contact and Request Information to respond to your comments, questions and requests, and provide you with any product documentation or whitepapers you request. As permitted by applicable law,including with your consent where required, we may use your contact information to provide you with marketing communications, promotional offers and updates on new services and benefits.
• Website Information to monitor the performance of our websites, analyze trends, usage and activities in connection with our websites and mobile applications, and ensure their technological compatibility with users. We also use website information for re-targeting and advertising purposes where permitted by applicable law.
• Public Information about you in connection with other personal information we may have about you to personalize our Online Services for you and identify products and services that we believe may be of interest to you or your business. We also use your personal information as necessary to comply with our legal and contractual obligations and to protect our legal interests, such as in the event of a complaint or dispute.

What personal information do we disclose?

Pixelmatters may disclose your Personal Data in the good faith belief that such action is necessary:

• To comply with a legal obligation;
• To protect and defend the rights or property of Pixelmatters;
• To prevent or investigate possible wrongdoing in connection with the website;
• To protect the personal safety of users of the website or the public;
• To protect against legal liability.

Service providers acting on Pixelmatters’s behalf shall be obliged to adhere to confidentiality requirements no less protective than those set forth herein and will only receive access to your personal data as necessary to perform their functions.

We also perform statistical analyses of the users of our Online Services to improve the content, design and navigation of the Online Services and our other products and services. In these cases, we use aggregate or statistical data that cannot reasonably be used to identify you.

Transfer of data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Portugal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Portugal and process it there.

Pixelmatters will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your rights

Under the terms and for the effects of Article 13 and the following of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD"), Pixelmatters reports that:

1. The person responsible for the processing of personal data is Pixelmatters, with headquarters chosen at Avenida dos Aliados, nº 168, 4º Andar, 4000-064, Porto, Portugal contactable via email through: hello@pixelmatters.comEmail copied
2. The personal data collected is intended for the preparation of responses to requests for information, commercial applications, dissemination of works and services, communication of information on actions, events and promotions and recruitment, limiting the treatment of such data to this end, unless the holder has expressly consented to the processing of such data for other purposes;
3. The data collected shall be retained for no longer than necessary, for the use expressly referred to in the preceding paragraph;
4. The holder of personal data may at any time exercise before Pixelmatters, preferably through written communication sent to the e-mail: hello@pixelmatters.comEmail copied or to the address identified above, the following rights:
   1. The right to access your personal data made available through this document, as well as to its consultation, rectification, updating or erasure and the limitation of its treatment;
   2. The right to oppose the processing of your data;
   3. The right to exercise the portability of your personal data;
   4. The right to withdraw consent in relation to the processing of personal data contained in this document;
   5. The right to lodge a complaint near the competent supervisory authority in accordance with the laws of Portugal, obtaining, for that purpose, from Pixelmatters, the needed contacts;
   6. The right to obtain information on the purposes of the processing of your data, the categories of data involved, the identity of the addressees to whom they have been disclosed and the period for the retention of personal data or the criteria used to define such a deadline;
   7. The right to be informed about which personal data is being processed and to obtain a copy of such data, the copy being provided in electronic form, unless otherwise requested by the holder;
   8. The right to obtain from Pixelmatters the rectification of personal data, which is inaccurate, or to complete your data;
   9. The right to obtain from Pixelmatters the deletion of your personal data ("right to be forgotten") without undue delay, forcing Pixelmatters to erase such personal data, in particular as to the fulfilment of a legal obligation, as well as in the case of the data subject being opposed to the respective treatment and/or has withdrawn the consent previously provided.